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INSPIRE HOPE, NOT FEAR
When we create fear in those we lead, we spread anxiety; the most contagious emotion in the human condition. We
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CRAFT A COMPELLING VISION
To craft a compelling vision, you must operate out of imagination rather than memory. When you start with what you’ve
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YOUR TIME IS YOUR MOST IMPORTANT ASSET
If a private investigator analyzed your calendar for the past 12 months, what would they conclude are your top priorities?
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THE COST OF NOT ADDRESSING AN UNDERPERFORMING TEAM MEMBER
Perhaps the most difficult issue any leader will ever have to confront is an underperforming team member. In my experience,
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CULTIVATING AGENCY IN THOSE YOU LEAD
Think of the person who had the greatest positive impact on your career. If I asked you why they had
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DEMONSTRATING EMPATHY TO CULTIVATE COMMITMENT
When someone resists letting go of old ways and embracing the new, our instinct is usually to take their resistance
